Support
Most answers are below. If you need a person, send a message and we'll reply to the email you give.
Common questions
- Creating an account: enter your phone number. There is no password.
- Signing in on another device: on a device where you're signed in, open Settings, Account, Link a device, and enter the code on the new device. If you added a recovery email, you can sign in with a code sent to it instead.
- Restoring Pro: open Loadr Pro and tap Restore purchases, signed in to the same App Store or Google Play account you bought with.
- Moving to a new phone: sign in with a link code from your old phone, or your recovery email, and your cloud save restores automatically.
- Exporting your data: Settings, Your data, Export.
- Deleting your account: Settings, Account, Delete account. It takes effect immediately.
- Canceling a subscription: in your App Store or Google Play subscriptions, or from Loadr Pro in the app.